Privacy Policy

This Privacy Policy explains how BrighNest Cleaning LLC(“BrighNest Cleaning,” “we,” “us,” or “our”) collects, uses, and protects information when you use our website or request our cleaning services in Levittown, PA and the surrounding areas. By using this website or submitting a request, you agree to the practices described below.

Information we collect

We collect information you choose to give us when you request a quote or contact us — typically your name, phone number, email address, the service you’re interested in, and any details you include about your space. When you submit a quote request, we also record your confirmation that you agree to our Service Agreement and this Privacy Policy, together with your submission. We may also automatically collect limited technical information, such as your browser type, device, and general usage data, through standard web technologies.

How we use your information

We use the information you provide to:

• Respond to your quote request or inquiry;
• Schedule, provide, and follow up on our cleaning services;
• Communicate with you about appointments, pricing, and support;
• Improve our website, services, and customer experience; and
• Comply with legal obligations and protect our business.

How we share information

We do not sell your personal information. We may share it with trusted service providers who help us operate our business — for example, form and email providers or scheduling tools — solely so they can perform services on our behalf. We may also disclose information where required by law, to enforce our agreements, or to protect the rights, safety, and property of BrighNest Cleaning, our customers, or others.

Third-party services

Our website may use third-party tools to process form submissions and communications. These providers handle your information under their own terms and privacy policies. We are not responsible for the content or privacy practices of any third-party websites or services linked from our site.

Data retention

We keep the information you provide only as long as reasonably necessary to respond to your request, provide our services, and meet our legal and business needs, after which it is deleted or anonymized.

Your choices

You may opt out of promotional messages at any time by contacting us using the details below. You may also request that we update or delete the personal information you have shared with us, subject to any records we are required to keep by law. Because we collect only what you voluntarily submit, you can limit what we hold simply by choosing what you send.

Children’s privacy

Our website and services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us and we will delete it.

Security

We take reasonable measures to protect the information you share with us. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date above. Your continued use of the website after any change means you accept the updated policy.

Contact us

Questions about this policy or your information? Reach us at brighnestcleaning2025@gmail.com or (215) 436-9355.